• Plagiarism free
  • 24/7 support
  • 100% satisfaction
  • 10+ years experience

FAQ

Why can I rely on your service?

We built reliable relationships from the very beginning and believe that it is possible to save them only by providing quality service. So we create unique papers and efficiently control the process to satisfy the most demanding customers. We understand that our success totally depends on your contentment, that`s why we are ready to offer alive support and moneyback guarantee. HELPONESSAY.COM is a dedicated company and we really appreciate your confidence in the product we offer. What is the main difference between HELPONESSAY.COM and other writing services? We offer an excellent combination of a low price and high quality. It is evident that education is extremely important nowadays and it is necessary to be competitive and efficient to gain your aims and get access to social arenas. That`s why we are ready to create an outstanding written paper for you and help to open new boundaries. Moreover we are so confident in our service that can offer you moneyback guarantee. But still you can apply for it if your paper doesn`t coincide the initial requests or include plagiarism.

What support can I apply for?

Our exclusive service offers you the following:
  • Check the order condition at the moment;
  • Appeal to your personal writer with requests and comments;
  • Download requisite files and instructions;
  • Pay for your order;
  • Ask for the order number if you lost or deleted it;
And many other things will be supported by our team.

How can I keep in touch with personnel if I have something to ask about my work?

We realize that it is necessary to provide appropriate communication for perfection of the assignment, therefore our Customer Support Center for customers is accessible for you seven days a week. Twenty-four hours a day. It is possible to contact us using telephone, e-mail or LiveChat.

How do we define our prices?

Our prices are definitely not the cheapest ones; however the quality deserves paying it. You should realize that it costs quite much to hire well-qualified experts for creating unique papers, maintain day-and-night service and also supply computer equipment and systems. As you can see, quality is expensive; however it is not so expensive as your academic reputation and success. We had such customers who called us and said that they could find cheaper services, later they called back in despair, telling terrible stories. We are sure you are not going to be among them.

How should I pay?

Our service can be paid by one of these means: PayPal, Debit cards or any other credit card using online option.

Can I make payments in parts?

There is such opportunity, however we don't suggest paying in portions, and we have the following explanation: It can disarrange the process of writing. Each one time the specialist has completed the piece of the paper, that he has been paid for, he needs to expect for an affirmation of the following installment before he can keep on the process. Defers in bank operations and whatever available cash exchange are very regular, postpones in payments will mean postpones in work, and clearly with a solitary installment the danger of such defers is lower. It can result in discord of the essayists plan, for instance they cannot make certain when installments for each one piece of your request will go the distance, which makes it harder for them to compose their time in concordance with the stream of different requests. It is a danger for us, as we have no assurance that the client will finish the installments for the request, which abandons us hanging. Then again we do comprehend that when submitting an enormous request it is hard for some individuals, for one reason or an alternate, to pay the whole cost in one knot aggregate. If you want to apply for more information, please contact our Customer Care delegates. If you haven`t made a decision yet, just realize that you don`t risk by paying in advance, particularly in case you use your credit card, it is possible to call off the transfer. Don't be tricked by organizations that will receive a little forthright installment and afterward installment in portions he first installment is simply an approach to get on their, then they will begin postponing the written work procedure and the costs will increase, or they can announce about additional expenses. They understand that once you have made your first installment you will be more reluctant to go to an alternate organization and part with your cash. We just ask you to be thoughtful as we don't need you to be deceived after all because a terrible experience with an alternate organization will make customers more hesitant to approach all custom composition administrations, including our own.

Who will write for me?

All our writes are highly-qualified specialists. While other services invite students or foreign writers, who don`t know English properly, our team includes people with special degrees. Our experts are able to make reliable researches as they have access to hundreds of sources.

Is it possible to contact my writer?

We understand that sometimes it is impossible to fulfill the assignment without supplementary information or our customers` explanation. We have developed messaging system on HelpOnEssay which helps you to stay in touch with the writer assigned to work on your order.

Is there a chance for a live conversation with the writer?

We have same rule of confidentiality for our customers and for our writers. As a result, the option to have a live conversation with the writer may not be available for you.

Do I need to provide you some extra info about my order?

In most of the case, information that you specify while applying for the order is enough for us. However, we might request a copy of some source that is hard to access or very specific. You will also need this sort of information available for Editing and Proofreading services.
How can I send you additional info?
There are a few ways to send additional information to us. You can forward it via email or Fax. WHAT IS THE QUALITY OF YOUR CUSTOM TERM PAPERS AND DISSERTATIONS? All work is ensured to be of degree level 2:1 (UK) standard or G.P.A. 3.0+ (US) Standard or more. Helponessay.com is resolved to deliver the most astounding quality services and proceeds today to help scholars with their articles. We strive to be the best in the business and are demonstrating so by giving you more than simply quality administration. We will always deliver only custom writings to our students.
What is your attitude towards plagiarism?
Our organization actualizes zero-tolerance hostile to copyright infringement approach. We do not support plagiarism in any form. Before we delivery the order to your email we double-check it with the latest anti-plagiarism software to make sure that the paper is 100% authentic and unique. How will I get my order once it is accomplished? The standard method for delivery of the finished task is via our website. Each client is offered access to a customized control board, with the assistance of which you will have the capacity to contact your writer and/or organization, transfer any documents that you need the author to utilize, see the majority of your past requests, and obviously download the finished work. Suppose it is possible that I do not think that the order matches my initial criteria completely? We comprehend that once you get a work you may need a few parts to be altered or overhauled for you, hence we have executed an Unlimited Free Revision approach. This implies that within initial 14 days after the delivery of your paper you may reach us and we will readily update or make changes where you want us to. Clearly it takes any longer to reexamine the paper; along these lines if there should be an occurrence of requesting such a paper, our clients are allowed the right to ask for any modification throughout the 3 month period after the due date (update demand period relies on upon the amount of pages requested).
How much time does it take you to deliver my papers?
As a client you will have the capacity to select a due date, which is fitting for you. As of now we are putting forth administrations beginning with 8-24 hour delivery and heading off up to 14 days for exposition composing administration and 60 days for paper composing, so you yourself will have the capacity to choose when you might want to have your request finished.
Can I calculate the date when I get my order?
Just log in to your account and our system will show how much time is left before you can upload your accomplished paper. However in the event that you might want to figure the delivery time without anyone else present, here is a sample of how our framework functions: Let’s say you have asked for a 4 day delivery and your request was set on Tuesday at 2:00 p.m. (1 day = 24 hours). The assignment will be delivered to you in 96 hours precisely or considerably prior, in this way you could make sure that you will accept a finished paper on Saturday at 2:00 p.m.
What happens if I don’t get my order accomplished on time?
Despite the fact that it is profoundly farfetched that the delivery of your task will be postponed, Helponessay.com will give you compensation. It will be given to you in form of special credit or a discount which can be applied to your next purchases with us.
Will you resell essays and dissertations?
As a custom think-tank, we never offer prewritten papers, nor do we exchange/distribute any paper requested through our organization.
Can you guarantee that no third party will find out that I used your services?
We never under any circumstances send any of the individual data that you give us to any outsiders. We completely see exactly how essential it is that you might be 100% certain that both the points of interest you give and the way that you have utilized our administrations will be treated with the most extreme delicacy by our staff and will never be uncovered to anybody outside of our organization. We value our clients and consequently your necessities are our necessities.
Where are you located?
We are located in Albany, New York and our writers are from the United States, Canada, UK and Australia. All writers are Native English speakers which means that their first language is English and their experience will be apparent in your research paper. We are careful about what our authors produce in light of the fact that we comprehend that we are just on a par with the last research paper we write.